Conversion Assessment Service

When your e-commerce business web site isn't as successful as you want it to be, you probably reassess the rate of conversion that you are getting. If you are comparing the expected conversion rates to what your business assessments are showing you, and you are unhappy with your numbers, then it is time to call SPIDER and learn more about our conversion assessment service .

For those businesses just starting out, conversion is the term used to describe the percentage of visitors to a web site that become customers. Generally, the conversion rates for e-commerce web sites differ depending on the industry. Most businesses that are aware of their conversion rates and are unhappy with them understand that there is something wrong, but are unsure of what. This is where our web site conversion assessment service comes in.

Not Just Consultants

At SPIDER , we're not just consulting your e-commerce business about conversion percentages. Instead, we are doing a complete evaluation, so that we can make suggestions about what might be wrong, whether it is your web site design, or something as simple as making the ordering process a bit easier to use. Every business wants great results from their web site, so why not use our conversion assessment service and learn how well your business can really do.

SPIDER Conversion Assessment Process

When you are looking for conversion improvement and hire SPIDER, we will take specific steps to analyze your system. We are more than just consultants, because we give every client a personalized analysis, then track the results of our suggestions.

Our three month process costs a one time fee of $1,850 , and includes the following services:

Review of analytics to understand what your problem may be.
Review of your web site.
Time spent with the client learning all the ins and outs of the client's particular business.
Recommendations for what the client should change to get conversion percentages to go up.
Tracking of what changes are made, then reassessing the analytics and web site to see if there is any more progress possible.
New sets of recommendations after the tracking periods

Our web site conversion assessment process is a three month long process. We take at least three months of time because improvement takes time, and we prefer to work with you so that you can get the results that you want with a limited amount of disruption. There are many variables to work with, and this process begins as soon as you call us:

First Month - We analyze the data and web site, as well as learn about your business. We then make our recommendations. Your business must make the changes on your own. Then we track the results of the changes your business has made.
Second Month - SPIDER analyzes the changes brought about by the first conversion assessment, and makes a new set of recommendations, based on what has worked and what has not worked. You again must make your own changes to your systems, and we will collect data again, learning if any of the recommended changes worked or not.
Third Month - By this time, the recommendations that we have made should be successful at getting your business the results you want. If not, we will continue to work with you, so that your goals can be realized.

Conversion assessment is an important step to running a successful e-commerce business. Knowing what works for your demographic, and what portions of your web site are successful will lead you onto the correct path for the conversion factors you desire.